Management Meddling
Bureaucratic
meddling is a symptomatic disease that is prevalent wherever there are motives
or reasons for control and dominance. Although it sounds like it has a harmless
effect on things it is quite contagious and must be addressed in order for
things to get back on track and run smoothly or as designed. The matter of fact
when such conditions exist in many areas of law enforcement and public safety are that there are harmful practices that are
endured or sustained while inflicting irreversible damage to people’s
reputation and work ethics without a warning. It also creates hazardous
conditions and elements of risk along the way.
Giving you
or an example of governance interference or meddling take the case where a
county detention facility has failed repeatedly over the last ten years to
retain a qualified and successful jail administrator and how the dynamics in
the background impact the quality of such programs to exist and endure
catastrophism that could have been avoided if the government knew how to control
itself. It seemed that at the end of every year or so, they would fire or
dismiss this individual for reasons that amount to incompatibility with the
board of county commissioners or county manager.
Self-control
and regulatory controls are a basic necessity for good operational values and
effectiveness. However, head of government agencies or regulatory boards or
commissions should allow those chosen or appointed to such key positions to
function as designed or designated by both state law or personnel rules and
regulations covering their job description, responsibilities and accountability
factors. Unfortunately many are reluctant to give up their own power to allow
this to happen.
Whether they
believe it or not bureaucratic meddling carries with it unintentional
consequences that are often misbranded on the wrong persons. Sadly, this
creates reasons for wrongful terminations and ill branded reputations because
the blame has been shifted to those under the supervision of such bureaucrats
and not these officeholders themselves. It is a sanitized way to conduct
business these days and offers many a blanket of being politically correct and
without blemishes on their records.
Meddling in operational
issues such as safety and security, staffing patterns and roster management they
trend to direct rather than coach and is indicative of how the bureaucratic wisdom has
caused severe shortages of people, services and resources where you need them. Sometimes
bureaucratic interference doesn't create an actual shortage of something but
simply drives its price sky high and somewhat spirals costs out of control. The
fact remains they override the role of the person in charge of such decision
making and sabotage [directly or indirectly] or interrupt [intentionally or
unintentionally] the role of the administrator.
Staffing
shortages, pricing screw-ups related to contractual services [food, medical,
transportation, etc.]and procurement of essential safety or facility equipment,
tools and services, unintended adverse consequences based on the practice of
micromanaging areas where they have no expertise or experience in [specifically
the promulgation of policies and procedures, post orders etc.] all contributes
to governmental meddling that drives those charged with the responsibility to
perform crazy because of their inability to control their work environment.
In the
end, there is no progress, no chance and no hopes of ever getting back on track
and do the best they can using established written and verbal practices already
sanctioned by the national accreditation organizations that oversee such
practices nationwide.
Therefore
the one main ingredient for better government and operational values is to
instill a culture of trust within the organization and its leadership
positions. It is very important that we recognize that trust is a most valuable
commodity within any workplace and that is something that must be cherished,
fostered and maintained over the years to ensure there is a spirit of clear and
concise communications between the upper management levels and the work force.
Trust
will eliminate many problems and issues that are created by rumors, gossip and
any awkward or unexplainable behaviors that foster such suspicions. So how does
an organization build trust and confidence in its leadership you must ask? It’s
not that simple and takes deliberate planning by the organizational culture to
ensure it is being embraced.
Gaining
trust means engaging with others and winning them over to your way of thinking.
It means to make a situational assessment on everything you are exposed to and
giving off an inference that you care and willing to address it appropriately
and in a timely manner.
Searching
for common ground is one method. Finding those individuals that have shared
similar experiences as yourself is one way to find yourself dealing with it in
a “human factor” method. Sharing experiences offers mutual respect. When
respectful behavior or involvement is recognized you establish mutual feelings
and skill levels.
Understanding
the reality of the workplace and showing others that you are not without fault
is another method of winning people over. Being described as someone with his
or her “feet on the ground” gives credibility to what you say and do. This
elimination of the persona barrier helps formulate a circle of inference that
gives off support, understanding, honesty and open mindedness that is essential
is effective communication efforts. Share your moral values, your professional
intentions and let them know what your value system consists of whenever you
are in a position to come across as being an understanding leader.
Giving
someone your personal and professional advice is difficult in a workplace
culture. It stands to be extorted or manipulated to suit those that have
ulterior motives to mislead others into acts damaging to the organization or
individuals within. However, this vulnerability is an effective tool to show
people you care about their welfare, their needs and sustains your credibility
longer and stronger than words will ever give you during your career.
Personally,
I have found that getting into the “trenches” and doing things to get your
“hands dirty” is one of the most effective ways to win people over. Showing you
know what it takes to get the job done is most impressive to those that watch
and notice everything you do. Not only do you earn respect but you have the
opportunity to learn more about the workforce and their culture.
Last but
not least is your time management on engaging with the workforce. You must make
time for those who work for you and with you. It’s much easier to win people
over when you work besides them and show them a genuine effort to do the same
things they are responsible for doing. Sitting at the same table they eat and
talk adds value to your presence and your leadership qualities. It also gives
you ample opportunities to learn more about the job at hand and make better
decisions to allow management the headway to do the job without meddling and
giving the process a chance to work as it should per performance expectations
and outcomes designed by the strategic plan.
No comments:
Post a Comment